Hours
Monday through Friday, 9am to 6pm Pacific. Active rentals get after-hours help when you need it.
Common questions
How do I send files for a mix?
Once your project is booked, we'll send you a secure upload link along with a turnover checklist covering the AAF/OMF, reference picture, and any delivery specs from your distributor or network.
What formats can you deliver?
Stereo and 5.1 mixes, stems, M&E and other deliverables, mixed to the loudness spec your outlet requires. Send us the deliverables sheet and we'll match it.
How do rentals work?
Request gear and dates through the contact form or by email. We'll confirm availability and a quote, then prep and test your kit for pickup. Rentals typically require a certificate of insurance or a deposit.
Something isn't working with my rental gear.
Email us right away with the item and what's happening. We'll troubleshoot with you and arrange a replacement if needed, so the shoot keeps moving.
I have a question about an invoice or payment.
Email us with your invoice number and we'll sort it out.
How do I request deletion of my information?
Email us and we'll delete the personal information we hold about you, except where we need to keep records for legal or accounting reasons. See our Privacy Policy for details.